Mar 10 2023
Last week, we found ourselves in the aftermath of our exciting 3.0 launch. It was time to onboard new users, address any bugs reported during launch week, and have some great conversations with many of you.
Having spent a year building June 3.0, we needed to regroup and plan our next steps. Our designer, Daniel, took the lead on this. With a wealth of user research experience from his time at CircleCI, he crafted our interview scripts and began chatting with users.
Sharing Our Learnings: User Interview Questions
As we explore what we’ll do next to double down on B2B metrics and how we’ll make June more flexible. Here are some questions we asked our users to better understand their needs:
Other tips on how to conduct user interviews
If you have any feedback - even unrelated to these questions - just use the new feedback button in the bottom left corner of every page of the product.
If you want to learn more about how to conduct user interviews The Mom Test is a great book to read.
We recently published a June podcast episode featuring Kyle Poyar from OpenView. If you haven't heard of Kyle or OpenView, they're the VC fund responsible for coining the term "product-led growth" in 2016. Their portfolio includes successful SaaS companies like Calendly, Expensify, and Datadog. Give it a listen!
Alberto Incisa della Rocchetta
Product & Growth
SOC 2 Type II